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Consulting as a Service

Unlock the Power of Experience to Accelerate Your Post-Sales Success

Tap into the collective wisdom of our team, averaging 27 years of hands-on expertise across every facet of customer operations. Phoenix CX Consulting has built, scaled, and optimized departments for market leaders, driving world-class customer and employee experiences, operational efficiency, and profitability.

What You Get

  • Strategic guidance tailored to your unique goals
     

  • Hands-on support from highly accomplished, industry veterans
     

  • Solutions for every post-sales function – no matter the complexity

Areas of Expertise

  • Contact Center Sourcing
     

  • Customer Care
     

  • Customer Success
     

  • Onboarding
     

  • Product Support
     

  • Professional Services
     

  • Quality assurance (QA)
     

  • Renewals
     

  • Sales Contact Center
     

  • Training & Development
     

    • Client Training
       

    • Employee Training
       

    • Leadership Development
       

  • Technology Stack Assessment, Optimization, and Sourcing
     

  • Workforce Management

Ready to elevate your post-sales operations?

Contact us today to discuss how our Consulting as a Service solution can help you achieve excellence.

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