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Sales Excellence: Empower your team with strategies that not only meet but exceed goals, fostering client relationships that last.​

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• CONSULTATIVE SELLING SKILLS
   

  • Consultative Selling Skills offers a comprehensive approach to improving sales professionals’ performance by employing a consistent, client-focused strategy.
     

• HIGH IMPACT PRESENTATION SKILLS
   

  • During the workshop, participants leverage an upcoming presentation to organize key messages and learn how to develop and deliver content in a compelling and dynamic way that strengthens audience understanding and inspires action.
     

• HIGH PERFORMANCE PROSPECTING SKILLS
   

  • High Performance Prospecting Skills empowers sales professionals with the process and skills needed to determine high-potential sales opportunities, gain an in-depth understanding of the customer’s situation, and secure the sale while strengthening the relationship.
     

• HIGH PERFORMANCE NEGOTIATING SKILLS
   

  • High Performance Negotiating Skills offers a comprehensive approach to earning greater trust and customer loyalty through employing a collaborative approach to negotiating.
    
    
     

Service Mastery: Equip your service professionals with the tools to delight customers and give your organization a competitive edge.
 

• CONSULTATIVE SERVICE SKILLS
   

  • Consultative Service Skills is a critical component of any organization’s strategy to enhance the client experience. By equipping service professionals with the process and skills needed to effectively resolve problems and offer client-focused solutions, your organization will retain its hard-earned clients, strengthen its reputation in the industry, and differentiate from the competition.
     

• FOUNDATIONS OF CUSTOMER SERVICE
   

  • Foundations of Customer Service offers a consistent approach for creating exceptional experiences for all customers—internally and externally. Integrating this solution into your organization’s new employee orientation will ensure employees are introduced to critical customer service skills and people skills—and the organization’s unique core values and culture—right from the beginning.
    
     

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Leadership & Coaching: Develop leaders who inspire and drive positive change throughout your organization.
 

• HIGH PERFORMANCE COACHING
   

  • High Performance Coaching provides managers with the key strategies, techniques, skills, and tools needed to identify team member strengths and opportunities and leverage a proven coaching model to prepare for and conduct effective coaching conversations. With a management team equipped with the skills and newfound confidence, your organization will experience sustainable results through elevated employee performance.
     

• ADVANCED COACHING STRATEGIES
   

  • Advanced Coaching Strategies is a transformational building block for organizations with an established coaching culture looking to drive effectiveness and efficiencies through a highly strategic, next-level approach. The program drastically enhances coaches’ ability to identify high-priority performance issues and break through obstacles to achieve new levels of team member productivity and retention. Leaders who employ these skills and strategies will see an immediate lift in team member performance and motivation.

 

• MAXIMIZING ENGAGEMENT & PRODUCTIVITY
   

  • Maximizing Engagement and Productivity gives managers cutting-edge insight into the intrinsic motivators and strategies that drive team members to seek the highest levels of performance. Because virtual coaching presents a unique set of interpersonal dynamics, coaches must understand how to use technology effectively and how to meet the psychological needs that maximize engagement, motivation, and a sense of well-being.
    
    
     

Team Building: Strengthen communication and collaboration, align team goals, and build effective working relationships.
 

• BUILDING TEAM COLLABORATION
   

  • Building Team Collaboration is a transformational program for any team striving to achieve peak performance. The program drastically enhances team members’ ability to communicate and collaborate toward common objectives, while demonstrating respect and appreciation for differences in styles and perspectives. By implementing this team building program, your organization will immediately experience a positive cultural shift—and measurable business impact.
     

• DRIVING TEAM COLLABORATION
   

  • Driving Team Collaboration is the highly targeted follow-up to Building Team Collaboration. Leveraging participants’ strong foundation of team dynamics and strategies for emotionally intelligent interactions, this program dives into the strategies and concepts that support a leader’s ability to successfully guide teams through any roadblocks or obstacles to create and maintain a culture that fosters creative team problem-solving and enables teams to operate at peak performance.

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Change Management: Sharpen strategies and skills to adapt and thrive during times of change.
 

• THRIVE THROUGH CHANGE
   

  • Thrive Through Change, designed for both team members and managers, explores the stages and emotions that accompany change and equips employees with the skills needed to thrive in a changing environment. By implementing this program before, during, or after significant organizational change, employees will be more confident and resilient when navigating through change.
     

• LEAD THROUGH CHANGE
   

  • After attending Thrive Through Change to equip themselves with the critical change skills and strategies, leaders participate in the workshop to deepen their ability to guide and coach others through change. With a leadership team able to inspire positive action aligned to organizational changes, employees and stakeholders at all levels will benefit.

 

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